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DirectAdmin Installation, Migration, Configuration, Support, End-User Support, Maintenance & Monitoring

Itsspk has supported tens of thousands of web hosting installs over the last twenty years and DirectAdmin is something we encounter on a daily basis. We’re ready to help with any issue you have.
SEE FEATURE & PRICING

Industry leading SLA

Since 1999, we’ve had the most aggressive SLAs and will beat any Google SLA.

Simple

Pay in bulk or in part, with no large amount required to get support.

Fast

Get help via Phone, Help Desk or Live Chat immediately.

Experts

We have highly-reviewed, certified engineers who are familiar with Azure and the many microservices it offers.

Pricing

Emergency Support

As low as $39/hour

   24/7 on-demand support

   30 minutes response

   Direct Skype access

   Limitless server support*

DirectAdmin Support

As low as $29.6/hour

   Server installation & configuration

   Error troubleshooting

   24/7 availability

   Limitless server support*

End-user Support

As low as $75/month

   24/7 availability

   Helpdesk, phone & live chat

   100% white label services

   Industry leading response time SLA

*Limitless Server Support does not put a limit on the number of VMs supported. You will have 24/7 access to server experts for proactive and on-demand server administration activities, as long as it falls within the 36 hours/year (Annual billing plan) or 3 hours/month (Monthly billing plan) quota. Additional hours are available at $29.99/hour for Annual billing customers and $49.99/hour for Monthly billing customers.
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Itsspk & DirectAdmin

DirectAdmin deployment, support, maintenance, installation and monitoring provider

itsspk has a large client base which consists of hosting providers, who deploy DirectAdmin, as well as other control panels as part of their duties to their clients, we’re very familiar with how to cope with all the typical issues and address a lot of those at the configuration stage as well as continuously monitoring them throughout the lifecycle of the server.

DirectAdmin end-user support

At Itsspk, one of our specialties for many years has been assisting hosting providers as well as their customers via our industry-leading end-user support, if you’re interested in hearing a bit more about how we can help you & your customers with DirectAdmin, directly, with our white-label end-user support, talk to us. DirectAdmin end-user support is a little more complex, but we’ve done a lot of it and will continue to do so

DirectAdmin emergency administration

RAID array errors, Datacenter Issues, PHP errors, network congestion, faulty power unit, platform exploits – a lot of things can affect service quality in a DirectAdmin / Hosting environment. We keep a close eye on infrastructure health, and quickly resolve systems issues before it can affect service quality.

DirectAdmin VM abuse resolution

All systems get their share of issues, especially hosting environments. Having noisy neighbors can be annoying for you & your customers. itsspk has a lot of configuration knowledge inside of DirectAdmin environments. We help you protect your business by not letting such issues affect other customers in the same environment.

DirectAdmin security & audits

Itsspk pays a lot of attention to the security of DirectAdmin. Hosting installs, over the years, have had their fair share of security issues. We continue today to manage a lot of hosting environments and are generally first to see, and hear, about these potential issues. We have a reputation for being a pro-active as well as re-active service provider and will continuously work on this for our clients.

DirectAdmin development

At itsspk, we have a bunch of talented engineers familiar with hosting environments and the new releases that come with hosting environments. We’re ready to help you deploy your hosting environment with some custom integrations or features that take you beyond your competitors. Any task, small or large, we are ready to help.

Our Promise

To provide professional and caring outsourced support & server management services.
To provide 24/7/365 certified server administrators working to an industry-leading SLA for you and your customers.
Provide high-quality outsourced support services with flexible billing options to match your company’s needs.

24/7 MONITORING AND EMERGENCY RESCUE

We are the safety net for your servers

24/7 alert monitoring

A server expert checks each alert from your server, and initiates emergency rescue if your server uptime or security is affected.

Emergency rescue

If your server is down or is under attack (from bots, spam, and the like), we’ll login to the server within minutes and restore normalcy.

Preventive patching

Once services are back online, we’ll find out what went wrong, and harden or optimize your server to prevent the issue from recurring.

QUICK ON-DEMAND SUPPORT

We’ll Respond Within 60 Mins

If you need help with your servers, we’re just a mail away – 24/7. Here’s how it’ll work:
You send a quick mail summarizing what help you need
If your server is down or is under attack (from bots, spam, and the like), we’ll login to the server within minutes and restore normalcy.
Once services are back online, we’ll find out what went wrong, and harden or optimize your server to prevent the issue from recurring.
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