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Hyper-V Support, Management & Monitoring

Itsspk has over twenty years of experience working with virtualization technologies and has worked extensively fixing Hyper-V issues and configuring Hyper-V deployments since its birth in 2008
SEE FEATURE & PRICING

Industry leading SLA

Since 1999, we’ve had the most aggressive SLAs and will beat any Google SLA.

Simple

Pay in bulk or in part, with no large amount required to get support.

Fast

Get help via Phone, Help Desk or Live Chat immediately.

Experts

We have highly-reviewed, certified engineers who are familiar with Azure and the many microservices it offers.

Pricing

Emergency Hyper-V

As low as $39/hour

   24/7 on-demand support

   30 minutes response

   Direct Skype access

   Limitless server support*

Hyper-V Support

As low as $29.6/hour

   Server installation & configuration

   Error troubleshooting

   24/7 availability

   Limitless server support*

End-user Support

As low as $75/month

   24/7 availability

   Helpdesk, phone & live chat

   100% white label services

   Industry leading response time SLA

*Limitless Server Support does not put a limit on the number of VMs supported. You will have 24/7 access to server experts for proactive and on-demand server administration activities, as long as it falls within the 36 hours/year (Annual billing plan) or 3 hours/month (Monthly billing plan) quota. Additional hours are available at $29.99/hour for Annual billing customers and $49.99/hour for Monthly billing customers.
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Itsspk & Hyper-V

Support, maintenance and installation

ITsspk  takes pride in being a reputable, well-reviewed specialist with mission-critical processes on the line. ITsspk is your perfect partner for Hyper-V support, maintenance, monitoring & updates. Whether it be something small, like troubleshooting a minor problem or deploying a large, redundant, multi-datacenter deployment, we are ready to assist you. Itsspk is available 24/7/365 for your Hyper-V install and we are available via Chat, Phone & Ticket.

Installation & upgrades for both layers

We understand that you need assistance with both the central Hyper-V install and the VM’s that reside on that Hyper-V install. We’ll take care of both. ITsspk is committed to servicing both elements, not just one or the other.

Hyper-V emergency administration

RAID array errors, network congestion, faulty power unit – a lot of things can affect service quality in a server environment. We keep a close eye on infrastructure health and quickly resolve systems issues before it can affect service quality.

Hyper-V VM abuse resolution

Hyper-V systems get their share of security issues, some of which you can control, some you can not. This can include phishing, spamming, IP range blacklisting, etc. We help your customers recover from, and secure their VMs against all kinds of abuse issues.

Hyper-V security

At Itsspk security and stability are some of the elements that we have at the forefront of our minds every time we perform a task. When there are many different layers involved, like there is with Hyper-V, we ensure that your security is optimal and bullet-proof. We perform security audits as part of our work for you on a consistent basis and constantly review the security protocols of your Hyper-V install with you.

Hyper-V end-user support

At itsspk, one of our specialties for many years has been assisting hosting providers as well as their customers via our industry-leading end-support support. If you’re interested in hearing a bit more about how we can help you & your customers, directly, with our white-label end-user support, talk to us.

Our Promise

To provide professional and caring outsourced support & server management services.
To provide 24/7/365 certified server administrators working to an industry-leading SLA for you and your customers.
Provide high-quality outsourced support services with flexible billing options to match your company’s needs.

24/7 MONITORING AND EMERGENCY RESCUE

We are the safety net for your servers

24/7 alert monitoring

A server expert checks each alert from your server, and initiates emergency rescue if your server uptime or security is affected.

Emergency rescue

If your server is down or is under attack (from bots, spam, and the like), we’ll login to the server within minutes and restore normalcy.

Preventive patching

Once services are back online, we’ll find out what went wrong, and harden or optimize your server to prevent the issue from recurring.

QUICK ON-DEMAND SUPPORT

We’ll Respond Within 60 Mins

If you need help with your servers, we’re just a mail away – 24/7. Here’s how it’ll work:
You send a quick mail summarizing what help you need
If your server is down or is under attack (from bots, spam, and the like), we’ll login to the server within minutes and restore normalcy.
Once services are back online, we’ll find out what went wrong, and harden or optimize your server to prevent the issue from recurring.
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