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SolusVM Support, End-User Support, Installation, Management & Monitoring

ITsspk manages virtualization servers as well as virtualization control panels, such as SolusVM for hundreds of providers and as such we are your perfect partner for high-quality services.
SEE FEATURE & PRICING

Industry leading SLA

Since 1999, we’ve had the most aggressive SLAs and will beat any Google SLA.

Simple

Pay in bulk or in part, with no large amount required to get support.

Fast

Get help via Phone, Help Desk or Live Chat immediately.

Experts

We have highly-reviewed, certified engineers who are familiar with Azure and the many microservices it offers.

Pricing

Emergency SolusVM

As low as $39/hour

   24/7 on-demand support

   30 minutes response

   Direct Skype access

   Limitless server support*

SolusVM Support

As low as $29.6/hour

   Server installation & configuration

   Error troubleshooting

   24/7 availability

   Limitless server support*

End-user Support

As low as $75/month

   24/7 availability

   Helpdesk, phone & live chat

   100% white label services

   Industry leading response time SLA

*Limitless Server Support does not put a limit on the number of VMs supported. You will have 24/7 access to server experts for proactive and on-demand server administration activities, as long as it falls within the 36 hours/year (Annual billing plan) or 3 hours/month (Monthly billing plan) quota. Additional hours are available at $29.99/hour for Annual billing customers and $49.99/hour for Monthly billing customers.
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Itsspk & SolusVM

SolusVM configuration, support, maintenance and provider with industry leading SLAs

itsspk takes pride in being a reputable, well-reviewed provider when it comes to virtualization technologies. We’re here to help you get the most optimal performing SolusVM install as well as help you manage the complexities of the environment. We’re experts in KVM, Xen, OpenVZ, and more of the hypervisor technologies, all of which SolusVM supports. We back all this with an industry-leading SLA, to make us a fantastic partner.

SolusVM software installation & upgrades for all layers of the virtualization architecture

We understand that you need assistance with all layers of the deployment, SolusVM, the underlying hypervisors as well as the virtual machines and the technology running on those virtual machines. We’re here to help you with that process and we’re happy to back it with our industry-leading SLA.

SolusVM emergency administration

RAID array errors, Xen issues, network congestion, control panel bugs & exploits, faulty power units – a lot of things can affect service quality in a server environment. We keep a close eye on infrastructure health and quickly resolve systems issues before it can affect service quality or your reputation.

SolusVM VM abuse resolution

SolusVM installs get their share of security issues, as well as the hypervisors underlying that, and the virtual machines underlying those, some of which you can control, some you can not. This can include phishing, spamming, DDoS, IP range black listing etc. We help your customers recover from, and secure their VMs against all kinds of abuse issues.

SolusVM security & auditing

At Itsspk, security and stability are some of the elements that we have at the forefront of our minds every time we perform a task. While there are many different layers involved with SolusVM, including a multitude of hypervisor technologies, we ensure that your security is optimal and bullet-proof. We perform security audits as part of our work for you on a consistent basis and constantly review the security protocols of your SolusVM install with you.

SolusVM end-user support

At Itsspk, one of our specialties for many years has been assisting hosting providers as well as their customers via our industry-leading end-support support. If you’re interested in hearing a bit more about how we can help you & your customers, directly, with our white-label end-user support, talk to us.

Our Promise

To provide professional and caring outsourced support & server management services.
To provide 24/7/365 certified server administrators working to an industry-leading SLA for you and your customers.
Provide high-quality outsourced support services with flexible billing options to match your company’s needs.

24/7 MONITORING AND EMERGENCY RESCUE

We are the safety net for your servers

24/7 alert monitoring

A server expert checks each alert from your server, and initiates emergency rescue if your server uptime or security is affected.

Emergency rescue

If your server is down or is under attack (from bots, spam, and the like), we’ll login to the server within minutes and restore normalcy.

Preventive patching

Once services are back online, we’ll find out what went wrong, and harden or optimize your server to prevent the issue from recurring.

QUICK ON-DEMAND SUPPORT

We’ll Respond Within 60 Mins

If you need help with your servers, we’re just a mail away – 24/7. Here’s how it’ll work:
You send a quick mail summarizing what help you need
If your server is down or is under attack (from bots, spam, and the like), we’ll login to the server within minutes and restore normalcy.
Once services are back online, we’ll find out what went wrong, and harden or optimize your server to prevent the issue from recurring.
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