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Windows Hosting Support, Maintenance, and Monitoring with industry-leading SLAs

Bobcares team of highly reviewed and certified engineers are here to help maintain, fix and monitor your Windows server environment
SEE FEATURE & PRICING

Industry leading SLA

Since 1999, we’ve had the most aggressive SLAs and will beat any Google SLA.

Simple

Pay in bulk or in part, with no large amount required to get support.

Fast

Get help via Phone, Help Desk or Live Chat immediately.

Experts

We have highly-reviewed, certified engineers who are familiar with Azure and the many microservices it offers.

Pricing

Emergency Support

As low as $39/hour

   24/7 on-demand support

   30 minutes response

   Direct Skype access

   Limitless server support*

Windows Support

As low as $29.6/hour

   Server installation & configuration

   Error troubleshooting

   24/7 availability

   Limitless server support*

End-user Support

As low as $75/month

   24/7 availability

   Helpdesk, phone & live chat

   100% white label services

   Industry leading response time SLA

*Limitless Server Support does not put a limit on the number of VMs supported. You will have 24/7 access to server experts for proactive and on-demand server administration activities, as long as it falls within the 36 hours/year (Annual billing plan) or 3 hours/month (Monthly billing plan) quota. Additional hours are available at $29.99/hour for Annual billing customers and $49.99/hour for Monthly billing customers.
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Itsspk & Windows

Windows server support, maintenance, installation, update & upgrade and monitoring provider

Whether it be a small virtual machine or a large multi-datacenter deployment, itsspk is here to help you. itsspk has industry leading SLAs for all tasks associated with your server installation. We’re ready to assist you immediately with any issue you have.

Windows performance & optimization

Windows can take a lot of time to configure for optimal performance. Here at itsspk, with a large team of Windows enthusiasts, we’ve spent 20 years working on large Windows environments and we’ve soon the good, the bad and the ugly. We commit to you that we will optimize your installation for optimal performance, and we’ll do it with industry-leading SLAs. There is a wide range of tools for Windows optimization and we help each client understand what is best for them.

Windows emergency administration

PowerShell Issues, Active Directory issues, emergency patches, web server configuration issues, platform exploits – a lot of things can affect service quality in a Windows environment. We keep a close eye on the health of your install, and quickly resolve systems issues before it can affect service quality.

Windows monitoring

All systems get their share of issues and Windows is not immune to them. By having a large suite of monitoring tools, at many levels, internal and external, itsspk has all the tools to monitor & maintain all Windows installs.

Windows security & audits

Itsspk pays a lot of attention to the security of software and hardware that is deployed heavily across the internet. Windows security is something we pay a lot of attention to, not just because we have thousands of Windows servers under our management but also because we’re fans of the Windows platform. We give all of our clients the necessary updates, along with tools like backups, to ensure that security is never something they need to think about. Itsspk takes pride in auditing the installs of our users on a regular basis.

Windows development

At Itsspk, we have a bunch of talented engineers familiar with Windows and many of the languages developed against it natively. We’re ready to help you deploy your Windows environment with some custom integrations or features that take you beyond your competitors. Any task, small or large, we are ready to help.

Our Promise

To provide professional and caring outsourced support & server management services.
To provide 24/7/365 certified server administrators working to an industry-leading SLA for you and your customers.
Provide high-quality outsourced support services with flexible billing options to match your company’s needs.

24/7 MONITORING AND EMERGENCY RESCUE

We are the safety net for your servers

24/7 alert monitoring

A server expert checks each alert from your server, and initiates emergency rescue if your server uptime or security is affected.

Emergency rescue

If your server is down or is under attack (from bots, spam, and the like), we’ll login to the server within minutes and restore normalcy.

Preventive patching

Once services are back online, we’ll find out what went wrong, and harden or optimize your server to prevent the issue from recurring.

QUICK ON-DEMAND SUPPORT

We’ll Respond Within 60 Mins

If you need help with your servers, we’re just a mail away – 24/7. Here’s how it’ll work:
You send a quick mail summarizing what help you need
If your server is down or is under attack (from bots, spam, and the like), we’ll login to the server within minutes and restore normalcy.
Once services are back online, we’ll find out what went wrong, and harden or optimize your server to prevent the issue from recurring.
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